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Consolidated billing, which is sometimes referred to as convergent billing, combines telecom billing onto a
single statement, for non PBX traffic such as:
- cellular
- pager
- calling card
- Centrex information and charges
This eliminates the administrative burden of reconciling multiple statements each month.
Track telecom costs from multiple sources
This solution allows administrators to track telecom costs from many sources that are incurred throughout the
entire network and generate a single statement to bill back cost centers, departments, projects, or end users.
This allows for better cost analysis
CDR formats
MegaCall's Front End Interpreter was built to easily accommodate the constant change of CDR formats from different
vendors. The system supports formats from virtually any vendor/carrier, including ASCII, flat files, billing
or CDR formats, etc. Pre-existing definitions are available for popular AT&T, SBC, T-Mobile, BellSouth, Nextel,
Verizon, MCI, Sprint, Qwest, and RBOC formats.
MegaCall is designed to receive data from vendors' web sites, file transfers from carriers, or CD ROMs for importing
into the database. This places all billing information in the same database, providing a consolidated engine whereby
reports can be produced by employee and expenses charged back to the appropriate cost center, department, etc.
as a recurring or non-recurring cost.
Station, Authorization Code History
Since phone numbers are always changing hands; MegaCall allows duplicate extension numbers to exist in the database
as long as the date range does not overlap. Most call accounting & billing systems require that you
override the current user's name with the new name. This ruins internal and external billing; it becomes especially
difficult when people change in the middle of the month because charges have to be billed to different parties.
The system supports mid-month transfers (or for any time period) of personnel and properly allocates call costs
to the appropriate department, automatically. With this feature, MegaCall keeps an accurate history and tracks
stations, authorization codes, and account codes, as they change hands over time. Reports will accurately reflect
who was actually assigned to a particular station at the time calls were made; regardless of who is currently assigned
that station. This is especially useful in billing environments and in maintaining accurate histories for legal
reasons.
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